Shipping

We can ship products virtually anywhere in the United States or Internationally using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your destination.

Our products are made-to-order and will typically ship out in 3-4 business days. Handling and processing for any orders placed on/near weekend and/or public holidays may be postponed and will be continued the following business day.

All items will be shipped from United States, Singapore and China (depending on choice of delivery method, location, and/or item availability) by USPS , DHL Express (for Express delivery include US and outside US). And for other Country US we use TNT .

Make sure you enter your shipping address correctly as once it has been received and the product is dispatched, we cannot alter the address and you will be charged the standard applicable postage rate for reshipment.

We recommend customers to fill out phone numbers on shipping address. Phone numbers will be used for delivery purposes only. We promise we will never share, sell, lease, trade, or using phone numbers for marketing purposes.

Average delivery time

 Country Standard Shipping Expedited Shipping
United States 10-16 days

5-8 days

Canada 10-16 days 5-8 days
Australia 10-16 days 5-8 days
France 10-16 days 5-8 days
Germany 10-16 days 5-8 days
Italy 10-16 days 5-8 days
Japan 10-16 days 5-8 days
Netherlands 10-16 days 5-8 days
New Zealand 10-16 days 5-8 days
South Africa 10-16 days 5-8 days
Sweden 10-16 days 5-8 days
Switzerland 10-16 days 5-8 days
UAE 10-16 days 5-8 days
United Kingdom 10-16 days 5-8 days
Asia 10-16 days 5-8 days
Rest of the world 10-16 days 5-8 days
  1. In business days; excluding weekends and holidays.
  2. Shipped from China using USPS Commercial ePacket® (US destinations only) and Singapore Post Registered Article (rest of the world).
  3. For Express shiping is using DHL.

Please also note that delivery times are estimate and may not be the actual delivery standard experienced. It may also require extra transit time because of unforeseen delays.

Estimated delivery time applies only to the major cities or office of mail exchange. Please allow more time for destinations beyond that. Packages may subjected to customs inspection and clearance. Time for delivery shall not be of the essence unless previously agreed by us in writing.

Collections and deliveries are not made on bank holidays and/or weekends. Please allow additional time if ordering on or near public holidays or during sale periods.

Shipping Charges

Our shipping charges are determined by the quantity and/or weight of your order and shipping method selected, including sales tax (if applicable). Our charge for shipment may not represent the actual cost paid by us to our courier.

Please be aware that our shippers may charge a customs handling fee, and that your country's customs office will probably charge separate import fees and taxes. These may come as a bill arriving a week or more after you receive your package. For all shipping methods there may also be fees charged by other organizations working with your country's post office. You are responsible for paying these fees.

Contact our team if you have any inquiry about product shipment: support@upenrise.com